GemaTech are extremely proud to
have been able to help a significant number of satisfied
customers realise their goals and achieving excellence
in their respective choice of products and solutions.
It is only by working with these respective companies,
to properly and fully understand their business needs
that GemaTech were able to provide them with the
products and solutions that they required.
This philosophy of working with
individual end-user customers, either directly
through our end-user direct sales team, or through
assisting and working with GemaTech’s Approved
Authorised Agents and Partners, continues to feature
in all of the Case Studies that GemaTech has been
able to prepare given the reluctance of a growing
number of companies to participate in the preparation
of case studies given their stringent privacy policies.
Read how Kings College Hospital,
winners of a Highly Commended Award at the recent
Communications In Business Conference, retained
GemaTech to provide the Hospital with a comprehensive
business continuity solution for all of the incoming
calls to the Hospital incorporating multiple carriers
to ensure no single point of failure within their
complex telecoms infrastructure
Read how Reigate and Banstead
Borough Council, who recently had to invoke their
Business Continuity plan following a power cut
and UPS failure - when GemaTech's BCMLITE solution
performed perfectly, chose gematech to provide
a comprehensive business continuity solution for
their incoming calls to meet the stringent requirements
of the Civil Contingencies Act 2004,
Read how Richmond Corporate Services
have saved the cost of GemaTech's secure voice
recording solution many times over by being able
to quickly retrieve recordings of calls received
to resolve potentially damaging litigation
And Read how Travel Councellors,
who were in the Sunday Times Fast Track 100 for
four consecutive years, recording phenomenal growth
prior to floating on AIM with a turnover of £45m
built a Travel Agency using call centre Agents
working from home using gematech's RSM.
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